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VCC Link has always been passionate in providing only the most qualified endorsements to our business partners' entry level, mid level and top tier positions. And with its Recruitment and Talent Acquisition Teams' dedication and hard work, it received awards for four consecutive years from the country's top-performing BPO company.

Today, many people apply for the role of customer service representative. However, some people are either unable to get the job because of lack of preparations, or they end up not liking the actual tasks that the job entails. When applying for the job, it is very important to enter into the commitment with the correct information about the job, the company, and the industry. Before your interview or even before you send in your application for the job; find out more about the job description, the skills needed, and the benefits of becoming a customer service representative.

It is often very difficult to deal with rejection, especially when you don't get what you've been working very hard for. When you are turned down, it easily takes a toll on your confidence and makes you question your skills and credibility. However, we must remember that everyone has gone and will go through rejection in life. In order to overcome this feeling of dejection, here's a list of things we must keep in mind the next time things don't go our way.

Even though Filipino (or Tagalog) is our native language, learning English is vital as most businesses today communicate in this language. Improving one's English is not just beneficial for us at work and in our jobs, but it also applies to us in our daily life. Listed in this article are a few steps in which you can help yourself slowly but steadily build your English vocabulary and perfect your pronunciation and grammar.

There is no easy or perfect way to answer questions in a job interview. To help you best prepare yourself for one, here are a five ways to ace your job interview that will increase your chances in getting that job.